- Years Structural Warranty5
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Can furniture be left outside all year round?
We can confirm that all of our furniture can be left outside all year round. However we do recommend to purchase one of our winter protective covers for your furniture. Our covers provide superior protection from the elements. We strongly advise that all cushions should not be stored underneath your protective cover, otherwise the cushions will become water stained. In addition all cushions should be stored in a dry location when not in use.
Are my cushions machine washable?
All of our cushions can be machine washed, we recommend that you wash your covers at a low temperature, around 30ºc. In addition we strongly recommend not dry your cushions on a radiator or tumble dryer. This will cause the cushion cases to shrink.
Do our products fade in sunlight?
All of our products provide UV protection to ensure they do not fade in sunlight, resulting in years of enjoyment.
How do I care for my furniture?
We recommend cleaning your furniture without the cushions at least once a year. Brush the furniture down to remove leaves and debris. Use warm, soapy water and a soft cloth to wipe dirt away. After the dirt has been removed we recommended rinsing your furniture.
Do you use Tempered Glass?
Yes we can confirm all of our glass has been tempered for your safety.
Does our Rattan Contract and Expand?
Yes all of our rattan will contract and expand based on the current weather conditions. In warm weather, our rattan will expand and then contract back to its original state once temperatures become cooler. This is a completely normal trait for rattan garden furniture and in result will stop the weave from snapping and becoming brittle in the winter months..
Rattan Colour & Pattern Variation
Please note many of our rattan weaves are made up of varying colour strands and the strands can vary in thickness due to the items being handmade. These variations can look slightly different once in your garden dependent on the level of sunlight and the design of each set may mean your weave is woven in different configurations. The colour can also vary, in the morning some ranges may look a little greyer and in the afternoon the sun may pick out more beige tones. All our photos have been taken in different settings and lighting. All our items are handwoven; no weaving is identical throughout our sets. All finishing strands are pinned in place to assure they do not unravel.